But then Microsoft announced its plan for a perpetual release of Office in a September blog post.įor more, check out how to download Windows 10 for free, how to download Windows 11 for free and everything you need to know about transitioning from Windows 10 to Windows 11. For students and families who want classic Office 2021 versions of Word, Excel, PowerPoint and OneNote for Windows 11, installed on one PC or Mac for use at home or school, including 60 days of Microsoft support at no extra cost. Some wondered if Office 2019 would be the last perpetual version of the software once Microsoft 365 came along.
While you can use Microsoft 365 apps like Word, PowerPoint and Excel online for free with limited functionality, you'll need either a perpetual version or subscription to take full advantage of their capabilities. (Note: That price will be increasing in March 2022.) The company said its main focus will continue to be on the cloud, but it understands not everyone is ready to take that step. Please remember it can take some time for your bank or credit card company to process and post the refund too.In April 2020, Microsoft transitioned Office 365 into Microsoft 365, a subscription service that added features to the tools suite but required a monthly payment - $7 for an individual plan or $10 for a family of up to six. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Office Home and Student 2021 is for students and families who want classic Office apps including Word, Excel, and PowerPoint. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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